Privacy Policy

Effective Date: September 1, 2025

This Privacy Policy explains how we collect, use, and protect your personal information when you visit coachholly.ca or work with us through coaching services.

1. Information We Collect

We may collect the following information when you interact with us:

  • Contact information (such as your name, email, or phone number when you sign up, apply, or contact us).

  • Client information (details you share during coaching sessions, questionnaires, or assessments).

  • Payment details (processed securely by third-party providers; we do not store your credit card information).

  • Website usage data (via cookies or analytics to improve site performance).

  • How We Use Your Information

We use your information to:

  • Provide coaching services and personalize your experience.

  • Communicate with you about sessions, updates, or resources.

  • Process payments and manage your account.

  • Improve our website, services, and content.

  • Send occasional marketing emails (with the option to unsubscribe anytime.

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information. We may share limited information only with:

  • Trusted service providers (e.g., payment processors, email platforms) as needed to deliver services.

  • If required by law or legal process.

5. Cookies & Analytics

Our website may use cookies and analytics tools (like Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings if you prefer.

6. Your Rights

You may request to:

  • Access, correct, or update your personal information.

  • Unsubscribe from marketing emails at any time.

  • Ask us to delete your information (subject to record-keeping requirements).

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact info@hollymcconnell.com.